"One lead user-experience researcher in the industrial-automation industry expressed frustration with working in such a “legacy” environment, where innovation was limited:

'But for the most part, they (the company) are an enterprise because they've been around forever and then they've made a million products. Then they turn into these old legacy products that they have to keep working because people rely on them and then they're old, bad code. Then you have a whole bunch of people who have worked here forever that do things this way because it's been done this way in the past and it's successful. So, there's no doing new things.' "