- Regional systems of care that cover multiple states must pay special attention to individual state guidelines
- Credentialing: healthcare providers must check eligibility for positions based on their profession


Syracuse University

In order to safeguard telehealth services, healthcare systems should consider
- Compliance with federal and state regulations, directives, and expiration dates
- Awareness of announcements on HIPAA and COVID-19 by the Office of Civil Rights (OCR)
- Training of staff and healthcare providers in telehealth protocol 

Safeguarding telehealth services

Using Telehealth to Expand Access to Essential Health Services during the COVID-19 Pandemic. (2020, June 10). 
https://www.cdc.gov/coronavirus/2019-ncov/hcp/telehealth.html

Using Telehealth to Expand Access to Essential Health Services during the COVID-19 Pandemic

Telehealth service compliance to federal and state regulations

Recommended areas of training include scheduling appointments and follow-up visits, registering documentation and billing, referring patients to specialty, urgent, and emergent care, utilizing laboratory services, and writing or filling pharmacy prescriptions.

Learn Before

Related