- The Faces Questionnaire: Show participants 6 photos of various ambiguous facial expressions and have them rate how much they experienced the emotion expressed in the image while using the product
- Product-Reaction Cards: Participants select all reaction words that best describe their experience using the product from a 120 word, balanced list, then are challenged to narrow their choices to the top 5 most relevant words 

The Two Methods in the Microsoft Desirability Toolkit

 - Developed to measure intangibles (such as "desire" and "fun") in a usability lab setting
- Consists of two separate methods, the faces questionnaire and product reaction cards

University of Virginia, Charlottesville

Users are accompanied one-on-one with a researcher in a lab setting, and are told to complete tasks on a product or service.

Usability-Lab Studies

https://elearn.uni-sofia.bg/pluginfile.php/55103/mod_resource/content/0/Resources/Systems_Evaluation/DesirabilityToolkit.doc

Learn Before

Related

Learn After