Liu, Z., & Park, S. (2015). What makes a useful online review? Implication for travel product websites. Tourism management, 47, 140-151.

New York University

Online Communities References

https://en.wikipedia.org/wiki/Online_learning_in_higher_education

Online learning in higher education

Kraut, Robert E., and Paul Resnick. Building successful online communities: Evidence-based social design. MIT Press, 2012.

Building successful online communities: Evidence-based social design (Kraut and Resnick)

Yuan, J., &amp; Kim, C. (2014). Guidelines for facilitating the development of learning communities in online courses. Journal of Computer Assisted Learning, 30(3), 220-232. doi:10.1111/jcal.12042

Guidelines for facilitating the development of learning communities in online courses

Kear, K., Chetwynd, F., &amp; Jefferis, H. (2014). Social presence in online learning communities: The role of personal profiles. Research in Learning Technology, 22. doi:10.3402/rlt.v22.19710

Social presence in online learning communities: the role of personal profiles 

Zhu, H., Kraut, R., & Kittur, A. (2012, February). Effectiveness of shared leadership in online communities. In Proceedings of the ACM 2012 conference on computer supported cooperative work (pp. 407-416).

Effectiveness of shared leadership in online communities

What makes a useful online review? Implication for travel product websites

Cobos, R., & Pifarré, M. (2008). Collaborative knowledge construction in the web supported by the KnowCat system. Computers & Education, 50(3), 962-978.

Collaborative knowledge construction in the web supported by the KnowCat system

Wang, S.-L., &amp; Hwang, G.-J. (2012). The role of collective efficacy, cognitive quality, and task cohesion in computer-supported collaborative learning (CSCL). Computers &amp; Education, 58(2), 679–687. https://doi.org/10.1016/j.compedu.2011.09.003 

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