Concept

Workflows Minimize Coordination Challenges

  • Workflows reduce the need for communication and coordination between individual workers by establishing a structure for all of them to work in. As such, many coordination challenges could be avoided by setting up this pre-specified structure.
  • Without workflows, role-based teams can still navigate coordination challenges by setting up a specific work plan early on in the project so that all workers have a clear idea of their role within the team and can orient their actions accordingly.
  • However, without an initial plan and prior communication, role-based teams can fall apart due to confusion and frustration over individual decisions, with workers downstream suffering the consequences of the poorly thought-out decisions of those upstream.

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Updated 2021-08-24

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