Multiple Choice

A city launches a public bike-share program. To encourage ridership, the program includes insurance that covers 100% of the replacement cost if a bike is stolen, with no cost to the user. After six months, the program's managers are alarmed by a theft rate that is five times higher than initially projected. They observe that many users are not using the provided high-quality locks and are leaving bikes in unsecured locations. Which of the following policy changes best addresses the observed user behavior by creating a direct financial incentive for users to be more careful, without completely removing the benefit of the insurance?

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Updated 2025-10-02

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