Short Answer

Analyzing a Car Rental Insurance Policy Change

A car rental company offers an insurance policy that covers all damage to the rental vehicle with no out-of-pocket cost to the driver. The company observes that customers who purchase this policy have a significantly higher rate of minor damages (e.g., scratches, small dents) compared to customers who use their personal insurance. The company decides to change its policy by introducing a mandatory $500 payment from the driver for any damage claim. Analyze how this change is intended to alter driver behavior. In your analysis, explain the specific incentive problem the original policy created and how the new requirement addresses it.

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Updated 2025-10-06

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