Multiple Choice

A non-profit organization relies on volunteers for a weekly community cleanup. To address inconsistent attendance, they introduce a small monetary penalty for registered volunteers who fail to show up. After six months, they remove the penalty. They observe that the no-show rate does not return to its original level but instead remains persistently higher than it was before the penalty was ever introduced. What is the most likely explanation for this outcome?

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Updated 2025-10-05

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