Short Answer

Analyzing a Service Agreement for Completeness

A homeowner hires a landscaping company to 'maintain the garden beautifully' for a fixed monthly fee. The contract specifies the fee, the frequency of visits (weekly), and basic tasks like mowing the lawn and trimming hedges. After a few months, the homeowner is dissatisfied because the company uses a low-quality fertilizer, resulting in patchy, yellowing grass, and they refuse to address a growing pest problem, arguing it's not explicitly covered. Explain why this agreement is an 'incomplete contract' and identify two specific, observable metrics that could have been added to make it more complete.

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Updated 2025-07-23

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