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Case Study

Based on Dr. Smith's survey pilot test, how would you interpret the high frequency of respondents selecting the middle option? Explain the concept that accounts for this discrepancy between the survey responses and the qualitative interview findings.

Case context: Dr. Smith is designing a survey to measure political attitudes on a bipolar scale from 'Strongly Conservative' to 'Strongly Liberal'. She decides to include a 'Moderate/Neutral' middle option. During a pilot test, she notices a disproportionately high number of respondents selecting the middle option, even though qualitative interviews suggest many of these respondents actually have slight leanings toward one side.

Question: Based on Dr. Smith's survey pilot test, how would you interpret the high frequency of respondents selecting the middle option? Explain the concept that accounts for this discrepancy between the survey responses and the qualitative interview findings.

Sample answer: The high frequency of respondents selecting the 'Moderate/Neutral' option likely results from an unintended response options effect. While the middle option is meant for true neutrality, people often assume it represents the 'normal' or 'typical' stance. The respondents who actually have slight leanings might be selecting the middle option not because they are truly neutral, but because they view themselves as 'normal' and thus default to the center point.

Key points:

  • Identifies the phenomenon as an unintended response options effect.
  • Explains that respondents may not be truly neutral.
  • Describes how respondents often assume the middle option represents what is 'normal' or 'typical'.
  • Connects the concept to the discrepancy observed in Dr. Smith's pilot study.

Rubric: Full credit requires the student to demonstrate comprehension of the unintended response options effect by explaining that respondents may choose the middle option because they perceive it as the 'normal' or 'typical' choice, rather than reflecting true neutrality.

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Updated 2026-05-27

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Research Methods in Psychology - 4th American Edition @ KPU

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