Concept
Chatterbox: Conclusions and Future Work
- Test-based conversational agents are witnessing widespread adoption as effective tools to automate repetitive tasks, or as an alternative to traditional information seeking interfaces.
- In this paper, researchers provide evidences of their suitability as microtask crowdsourcing platform.
- Researchers highlighted the importance of task-specific interaction design, but also the convenience of advanced text input interfaces currently available in messaging platforms.
- This work provides plenty of inspirations for future research directs, but more research is needed to better understand the peak performance achievable with different task and content types.
- Researchers are also interested in investigating the utility and performance conversational interfaces addressed to requester, both for task creation and monitoring.
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Updated 2021-07-29
Tags
Psychology
Social Science
Empirical Science
Science