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Chatterbox: conversational interfaces for microtask crowdsourcing
Conversational interfaces can facilitate human-computer interactions, but researchers still speculate as to if conversational interfaces can improve worker experience and work quality in crowdsourcing marketplaces. Researchers explore this concept by designing Chatterbox, aimed at gauging the interest and acceptance by crowdworkers for this type of interface. Results suggest that conversational interfaces can be used effectively for crowdsourcing microtasks, resulting in high satisfaction from workers without a negative impact on task execution time or work quality.
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Psychology
Social Science
Empirical Science
Science
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