Relation
Chatterbox: Introduction
- The availability and usage of messaging applications (such as Telegram, Facebook Messenger, etc.), as well as their popularity and recent advances in machine learning capabilities, has sparked new interest in conversational interfaces and chatbots.
- The crowing popularity of conversational interfaces has coincided with flourishing crowdsourcing marketplaces.
- Microtask crowdsourcing allows the interaction with a large crowd of diverse people for data processing or analysis purposes.
- Microtask crowdsourcing is commonly executed by means of dedicated Web platforms, where all the published microtasks are publicly presented to workers, and upon selection of the task, users are directed to a different webpage that the task requires.
- Recent work has shed light on the importance of task design choices made with respect to user interface elements; and on how such choices can influence the quality of work produced and satisfaction among workers.
- Although conversational interfaces have been effectively used in numerous applications, the impact of conversational interfaces in microtask crowdsourcing marketplaces has remained unexplored.
- Lowering the entry barrier for workers to participate effectively in crowdsourcing tasks is an important step towards securing the future of crowd work.
- The availability of effective automated text-based conversational interfaces as an alternative to the traditional Web UI, could broaden the pool of available crowd workers by easing their unfamiliarity with the interface elements.
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Updated 2021-07-29
Tags
Psychology
Social Science
Empirical Science
Science