Concept

Clinical Context (Does Multitasking Improve Performance? Evidence from the Emergency Department)

  • ED physicians are overworked, having to see a significantly larger volume of patients on a daily basis than only a few years ago.

  • Researchers choose to study the emergency department for several reasons. First, it is a high-paced work environment where multitasking is rampant and important decisions are frequently made under pressing time and operating constraints.

  • The ED provides natural variability in multitasking over the course of the year for the same physician, which allows us to identify performance changes.

  • In the ED, patient revisit within 24 hours is a frequently used measure of quality of care, and is therefore an appropriate measure of the physician’s performance

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Updated 2021-07-26

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Psychology

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Science