- Reference wikis
- Reference blogs
- Video sharing
- Reference folksonomies

Collaborative Reference 2.0 Sites

Creating content that can be received, commented, and edited by users.

San Jose State University

- Collaboration
- Social networking
- Customization 
- Seamlessness 


Cassell, K. A., & Hiremath, U. (2018). Reference and information services: An introduction (Fourth ed.). ALA Neal-Schuman.

Sites where you can interact with others and exchange information.

Tools that allow you to customize your reference service.

Reference is available anytime and any place. 