Most institutions agree that technological development and innovation has the potential to improve higher education in many ways. Previous research has suggested that members of Generation Z, who were born between the years of 1996 and 2010 and were therefore members of the first generation to grow up with the internet, have a high level of understanding of media and technology. It has been suggested that there currently exists a gap between higher education and the modern students’ skill set, and that methodologies should be adapted in order to better accommodate students’ skills. However, digital competency training and the overall improvement of digital literacy is necessary if technology is to improve outcomes in higher education. In this sense, digital literacy is defined as technical competence using information and communication technology. Researchers suggest that the ability of students to navigate technology for academic use rather than personal use must come from structured learning experiences in the classroom. The need for digital literacy has become increasingly evident during the COVID-19 pandemic, which has caused schools across the world to close their campuses and move education online.