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Ergonomic Guidelines for Computer Workstations
To promote health and safety, an ergonomic computer workstation should adhere to specific guidelines. The monitor should be positioned 19–24 inches from the user's eyes, with the top of the screen at eye level. The chair should feature an adjustable height and provide lumbar support for the lower back. Proper posture involves maintaining 90-degree angles at the elbows, hips (between the torso and thighs), and knees. Wrists should be kept straight while typing. For shorter individuals, a footrest can help maintain correct posture if their feet do not rest flat on the floor.

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Ch.13 Industrial-Organizational Psychology - Psychology @ OpenStax
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Introduction to Psychology @ OpenStax Course
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Types of Jobs in Human Factors and Engineering
Influential Figures in Human Factors Psychology
Example of a Human Factors Psychology Environment
Ergonomic Guidelines for Computer Workstations
Alternative Workstation Designs
Role of Human Factors Psychology in the Workplace
Human-Machine Interface
Comparison of Human Factors Psychology with other I-O Psychology Areas
Origins of Human Factors Psychology
Roles of Human Factors Professionals in Design and Regulation
Workplace Safety as a Core Concern of Human Factors Psychology
Public Safety Applications of Human Factors Psychology
Checklists as a Workplace Safety Method
Research on Cognitive Load and Decision Accuracy in Security Operations
Key Research Areas in Human Factors Psychology
A company that operates a large call center notices a significant increase in employee complaints about back pain and a simultaneous rise in data entry errors. Based on the psychological field concerned with the interface between workers, their machines, and their physical environments, which of the following solutions would be the most appropriate first step to address both issues?