Case Study

Evaluating a Corporate Strategy Shift

A company is considering replacing its current project management software. The impact of this change is measured by an efficiency score for its two main departments, Sales and Operations. The scores are presented as (Sales score, Operations score).

  • Current Software: (8, 8)
  • Proposed New Software: (11, 6)

The company's director argues that adopting the new software is the correct decision because the total efficiency score for the company increases from 16 (8+8) to 17 (11+6).

Critique the director's argument. Is the move to the new software an unambiguous improvement for the company as a whole? Explain your reasoning by considering the effects on both departments.

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Updated 2025-08-12

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