A point of consideration regarding the Federal Employee Viewpoint Survey is whether its three specific questions on job satisfaction are sufficient to fully capture the complexity of an employee's feelings about their job. This raises questions about the measurement tool's comprehensiveness and its ability to adequately assess overall job satisfaction.

Adequacy of the Federal Employee Viewpoint Survey's Job Satisfaction Questions

The job satisfaction score from the Federal Employee Viewpoint Survey is based on three questions: whether the employee recommends the organization as a good place to work, how satisfied the employee is with the job, and how satisfied the employee is with the organization. The response options span six levels of agreement or satisfaction.

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The Federal Employee Viewpoint Survey is used to assess job satisfaction in the U.S. federal government. Its job satisfaction score is derived from three questions about recommending the organization as a good place to work, satisfaction with the job, and satisfaction with the organization, with six possible response options.

Federal Employee Viewpoint Survey

Spielman, R. M., Jenkins, W. J., & Lovett, M. D. (2020, April 22). Psychology (2nd ed.). OpenStax. https://openstax.org/books/psychology-2e/pages/1-introduction

OpenStax Psychology (2nd ed.) Textbook

Federal Employee Viewpoint Survey Questions for Job Satisfaction

The U.S. Office of Personnel Management (OPM) is the agency responsible for producing and publishing a report based on the findings of the Federal Employee Viewpoint Survey, which assesses job satisfaction within the federal government.

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