The U.S. Office of Personnel Management (OPM) is the agency responsible for producing and publishing a report based on the findings of the Federal Employee Viewpoint Survey, which assesses job satisfaction within the federal government.

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The Federal Employee Viewpoint Survey is used to assess job satisfaction in the U.S. federal government. Its job satisfaction score is derived from three questions about recommending the organization as a good place to work, satisfaction with the job, and satisfaction with the organization, with six possible response options.

Federal Employee Viewpoint Survey

Spielman, R. M., Jenkins, W. J., & Lovett, M. D. (2020, April 22). Psychology (2nd ed.). OpenStax. https://openstax.org/books/psychology-2e/pages/1-introduction

OpenStax Psychology (2nd ed.) Textbook

The job satisfaction score from the Federal Employee Viewpoint Survey is based on three questions: whether the employee recommends the organization as a good place to work, how satisfied the employee is with the job, and how satisfied the employee is with the organization. The response options span six levels of agreement or satisfaction.

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