The U.S. Office of Personnel Management (OPM) is the agency responsible for producing and publishing a report based on the findings of the Federal Employee Viewpoint Survey, which assesses job satisfaction within the federal government.

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The Federal Employee Viewpoint Survey is a tool used to assess job satisfaction within the U.S. federal government. The overall job satisfaction score is derived from the data collected through three particular questions on this survey.

Federal Employee Viewpoint Survey

Spielman, R. M., Jenkins, W. J., & Lovett, M. D. (2020, April 22). Psychology (2nd ed.). OpenStax. https://openstax.org/books/psychology-2e/pages/1-introduction

OpenStax Psychology (2nd ed.) Textbook

The job satisfaction score from the Federal Employee Viewpoint Survey is based on three questions: 'I recommend my organization as a good place to work,' 'Considering everything, how satisfied are you with your job?,' and 'Considering everything, how satisfied are you with your organization?'. Each question offers a six-point response scale, ranging from strong agreement or satisfaction to strong disagreement or dissatisfaction.

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