- Who assigns/requests a task matters!
- Participant example: there are certain employees who work harder than others. If there is only time to answer one email, it will be one of those people
- When one person fails to finish a task that others are dependent upon, the group learns to compensate
- Relationships can, in fact, affect task completion

Wake Forest University

- The Network Effect
- Working Away from the Desk
- Rhythms & Routines

Key Phenomena (What a To-Do: Studies of Task Management Towards the Design of a Personal Task List Manager)

Bellotti, V., Dalal, B., Good, N., Flynn, P., Bobrow, D. G., & Ducheneaut, N. (2004). What a to-do: Studies of task management towards the design of a personal task list manager. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 735–742. https://doi.org/10.1145/985692.985785

What a To-Do: Studies of Task Management Towards the Design of a Personal Task List Manager 

The Network Effect (What a To-Do: Studies of Task Management Towards the Design of a Personal Task List Manager)

- Because people are not in their offices all day, task management can take place away from the desk
- Example: completion/creation of tasks occurred in meetings and customer visits

Working Away form the Desk (What a To-Do: Studies of Task Management Towards the Design of a Personal Task List Manager)

- Certain tasks take place at certain times (ex: beginning the day by checking email)
- Tasks often follow patterns, including temporal and action-based consistency

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