•  How an employee feels about the overall goal of the company (dedication)

• "The extent to which employees have positive, proactive views
of their work in general"

•  The better an employee feels about their work, the higher their engagement will be and vice versa

•  Most resistant to change


Trait Engagement

• How engaged an employee feels on a daily basis

• Constantly fluctuating
 

State Engagement

• Positive behavior due to engagement

• Behiovor is typically "above and beyond"

• Example: taking initiative

Behavioral Engagement

•  Trait engagement

•  State engagement

•  Behavioral engagement

University of California, Davis

“Employee engagement is a desirable condition, has an organizational purpose, and connotes involvement, commitment, passion, enthusiasm, focused effort, and energy”

Onsite Employee Engagement

Gabriel, A. S., &amp; Bennett, A. A. (n.d.). Getting Engaged: Top Tips for an Engaged Workforce. www.siop.org. Retrieved April 16, 2022, from https://www.siop.org/Portals/84/docs/White%20Papers/Visibility/PostCOVID.pdf 

Getting Engaged:
Top Tips for an Engaged Workforce

•  Dedication

•  Absorption

•  Vigor

Key Components of Employee Engagmenet

Types of Employees Engagement (Onsite)

• Better employee performance

• Higher employee engagement

• Higher employee job satisfaction

• Less employee withdrawal and turnover

• Better work environment

• "Service climate of team/unit"

• Better customer experience

• Higher customer loyalty

Outcomes of Employee Engagement

•  Increase the amount of feedback employees receive about their work

•  Help employees see the significance, or importance, of the tasks they are performing

•  Allow employees to have more control over when tasks are completed

•  Create systems for social support and mentoring

•  Encourage employees to take short breaks to recover levels of engagement

•  Hire individuals that fit within the work environment and job role

•  Develop programs for employees to voice their opinion in a safe environment

•  Examine how employees can take on tasks that are viewed as a positive challenge

•  Enhance employee task variety 

•  Reduce administrative hassles and role overload

•  Improve reward and recognition initiatives

Implementation in the Workplace (Employee Engagement)

Team proactive performance is when a team presents and participates in taking initiative and proposing future problems and solutions. 

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