Activity (Process)

Utility Coordination for Service Upgrades

A service upgrade requires the utility company to disconnect and later reconnect the service, typically taking one to three business days to schedule. The scope document must state who coordinates with the utility (contractor or homeowner), the expected scheduling lead time, and the estimated customer downtime window. Most jurisdictions also require an electrical permit before any service-change work begins. Failing to plan for utility lead time is a common cause of project delays and customer complaints.

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Updated 2026-05-04

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