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A rapidly growing tech startup is experiencing high employee turnover within its sales department. The current hiring process involves a single, 30-minute unstructured conversation with the department head, who admits to hiring candidates they 'have a good feeling about.' Based on the principles of improving job-person fit and ensuring fair hiring practices, which of the following would be the most effective initial action to take?
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A rapidly growing tech startup is experiencing high employee turnover within its sales department. The current hiring process involves a single, 30-minute unstructured conversation with the department head, who admits to hiring candidates they 'have a good feeling about.' Based on the principles of improving job-person fit and ensuring fair hiring practices, which of the following would be the most effective initial action to take?