- Allergies and fears of dogs are not valid reasons to remove a service animal and both parties should be accommodated accordingly
- Service dogs can't be removed unless they are out of control and the owner can't control it, or they aren't housebroken. Organization members should give the ESA owner the opportunity to be in the vicinity without the ESA. 
- Payments for pets should be waived for owners with service animals
- Service animals should be allowed in places where regular pets aren't due to food being present in the room (i.e. a restaurant)
- People with service animals should not be treated differently or isolated
- Hotels can charge for damages done by service animals
- Staff are not required to care for someone's service animal.

Americans with Disabilities Act and Service Animals: Public Accommodation Guidelines

- These horses are generally 24-34 inches measured to their shoulders and weigh between 70-100 pounds
- Entities covered by the ADA should make policies to accommodate a service animal. There are four assessment factors to determine if a miniature horse is allowed in an entity. 1) The miniature horse should be housebroken 2) If the miniature horse is under the owner's control 3) If the entity can accommodate the horse's size/weight/etc. 4) if the miniature horse comprises any safety regulations that the entity has

Americans with Disabilities Act and Service Animals: Guidelines for Miniature Horses

- The ADA defines service animals as animals that are trained to do work/tasks for someone who has a disability
- Organizations that serve the public should generally allow service animals to accompany their owners where the public would be allowed to go. There are expectations for this. For example, service animals may not be allowed into surgery rooms where they could interfere with a sterile environment. 
- Handler must be able to control service animal by leash/tether/harness/voice/signal/other effective controls.

Santa Clara University

- Emotional support animals provide companionship/relief while service animals perform specific tasks (e.g. alerting others of a seizure)
- Service animals need to be trained
- Service animals tend to be dogs or minature horses, whereas emotional support animals have a wider range of options as long as they do not create disturbances and are domestic animals. 
- ESA's are covered by the Federal Fair Housing Act while Service Animals are covered under the Americans With Disabilities Act

The difference between emotional support animals and service animals

(No Author). (2020, Feb 28). ADA Requirements: Service Animals. https://www.ada.gov/resources/service-animals-2010-requirements/#where-service-animals-are-allowed

ADA Guidelines for Service Animals

The U.S. Department of Housing and Urban Development requires housing providers to make an exception to a "no pet" rule if: 
- an individual living with an animal has a disability which significantly impairs one or more major life activities
- the animal must provide relief related to the identified disability 

This can require verification from a mental health professional or doctor.

Landlords can't:
- require tenants to pay fees for ESA's
- Ask for information regarding the person's disability, or ask for extensive medical records
- refuse to accommodate an ESA or require it to have training. 

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