Undocumented Scope Change Risk

When must a contractor obtain written authorization for a change to the electrical scope of work on a project?

Relying on a customer's verbal approval for extra electrical work is an acceptable practice as long as both parties clearly agree on the new price and scope on-site.

You are midway through a kitchen wiring project when the homeowner asks you to add under-cabinet lighting that was not part of the original agreement. Arrange the following actions in the correct sequence to professionally manage this request and protect your business from liability.

As an electrical contractor, you must document specific elements in a written change order before performing extra work to avoid liability. Analyze each of the following field scenarios and match it to the specific element of written authorization that was neglected.

You are auditing a completed electrical project that went significantly over budget. The project manager defends the cost overruns by stating they completed several extra wiring upgrades requested verbally by the client on-site to keep the project moving. You evaluate the manager's decision as a critical failure because proceeding without written authorization leaves the contracting company without legally enforceable ________ that the client actually agreed to the new scope and higher price.