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Event Schema (Cognitive Script)
An event schema, also known as a cognitive script, is a mental framework detailing the sequence of behaviors expected in a specific situation (Schank & Abelson, 1977). These schemas become routine through consistent performance and outline the expected actions in common scenarios, such as dining at a restaurant or riding an elevator.
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Learn After
The Challenge in Changing Event Schema
Cultural Variation in Event Schemata
Elevator Routine as an Example of a Powerful Event Schema
A person who has used self-checkout kiosks at grocery stores hundreds of times visits a new store with an unfamiliar kiosk system. They automatically try to scan an item, but the machine instructs them to first log in with a store loyalty number, a step not required at their usual store. The person feels a brief moment of frustration and confusion before adapting. Which of the following best explains the psychological reason for this initial reaction?
Driving Routine as an Example of an Event Schema