Case Study

Insurance Policy Incentive Structure

An auto insurance company observes that it is paying out an unexpectedly high number of claims for minor damages, such as small dents from parking lot incidents and scraped bumpers. In response, the company modifies its policies to require that the policyholder must personally pay the first $500 of any repair cost, with the insurance covering the remainder. Analyze the likely effect of this new policy feature on the behavior of the insured car owners. From the insurer's perspective, what underlying problem is this $500 payment requirement intended to solve? Explain the economic reasoning behind your conclusions.

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Updated 2025-08-23

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