Relation

Interpersonal Effects of Using Computer-Mediated Communication

  • A factor contributing to impression formation is the exchange of nonverbal cues which convey socio-emotional and affective information (facial expressions, posture, gaze, scent, voice volume, etc.). These factors are important in building productive social space for working in groups as individuals develop impression of their fellow group members.
  • Non-verbal cues are essential to forming, building, and maintaining relationships between interactant; it helps infer the self-image, attitudes, moods, and reaction of others.
  • Since computer-mediated communication (CMC) is text base, it lacks the ability of impression formation and relational communication behavior.
  • CMC also inhibits to transfer of social context cues that provide information about physical environment, hierarchical status, and dynamic information.
  • Studies have shown that reduction of social context cues deters interpersonal impression.
  • Social relationships are not likely to emerge within these conditions.
  • CMC is deemed as impersonal, unfriendly, task-oriented, and anonymous.
  • Time limitation in computer conferencing experiment may also prevent normal impression development and interpersonal communication.

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Updated 2021-06-06

Tags

Psychology

Social Science

Empirical Science

Science