Analyze the following scenario and identify the primary organizational management issue. Explain how a different management approach could improve the company's performance.

Diagnosing Organizational Inefficiency

Applying I-O Psychology to business structure and organization can promote overall efficiency. 

New York University

Google

* Human Resource Management
* Workplace Management
* Organizational Management

Application of Industrial-Organizational Psychology

Structured groups of people collaborating to achieve common goals.

Organizations

Spielman, R. M., Jenkins, W. J., & Lovett, M. D. (2020, April 22). Psychology (2nd ed.). OpenStax. https://openstax.org/books/psychology-2e/pages/1-introduction

OpenStax Psychology (2nd ed.) Textbook

Organizations often turn to I-O psychology experts for hiring advice and decision-making. 

Human Resource Management

I-O Psychology can often be used to improve the workplace environment to increase employee productivity. 

Workplace Management

Organizational Management

Analyze the challenges described in the case study below. Which area of psychology that studies workplace behavior is best suited to diagnose and propose solutions for these specific issues? Justify your reasoning by explaining what aspects of the problem this area would focus on.

Remote Work Collaboration Issues

Types of Organizations

The ability to guide, influence, and inspire individuals or teams to achieve organizational goals.

Leadership

Corporate culture is an internal dimension of organizational effectiveness that acts as both the personality and the glue that binds an organization. Because culture is based on values, it influences employees' beliefs, behaviors, relationships, and ways of working, including how employees perceive coworkers' ethical priorities, organizational values, and willingness to share opinions.

Corporate Culture

A company's plan for achieving its goals and staying competitive in the marketplace.

Business Strategy

Overseeing, designing, and controlling production processes and redesigning business operations for efficiency.

Operational Management

The adaptation or restructuring of an organization's processes, culture, or strategies, influencing how tasks and work are structured.

Organizational Change

Organizational culture refers to the common patterns of thinking and behaving within an organization. It is rooted in underlying beliefs and assumptions people hold about themselves and the organization, and those beliefs and assumptions create mindsets that shape culture. More broadly, organizational culture can be characterized as the set of shared norms, values, and behaviors in an organization that reflect its core values and strategic direction. Some interpretations treat culture as a root driver of the organization itself, shaping behavior and interaction.

Organizational Culture

Organizational psychology is the second major branch of study and practice within industrial and organizational psychology. It focuses on social interactions and their effects on individuals and on the functioning of the organization. Areas of study include job satisfaction, management styles, leadership styles, organizational culture, and teamwork; in this context, organizational culture is treated as a significant topic for understanding work organizations.

Organizational Psychology

Managers need to understand when change is required and how to guide it. Organizational culture can evolve through intentional change efforts by management, and culture change may be attempted to reduce member turnover, influence behavior, improve the organization, reset objectives, rescale the organization, or achieve specific results.

Managerial Need for Organizational Change

Organizational change can take different forms, including structural change, technological change, and culture change.

Types of Organizational Change

Differentiation is the process of organizing employees into groups that focus on specific functions in the organization. As an organization hires more people, employees begin to specialize, and over time these areas of specialization mature through differentiation.

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