Based on the following case study, analyze the root cause of the team's conflict and propose one concrete strategy the manager could implement to improve team dynamics and leverage the team's diversity effectively.

Managing Cross-Cultural Team Dynamics

The modern workforce operates in a global marketplace, resulting in increased diversity within organizations. This diversity manifests through employees, suppliers, and partners from various countries, as well as coworkers from different religious, ethnic, and racial backgrounds.

New York University

Google

Refers to a team within an organization or company assigned a specific task to accomplish collectively.

Work Team

Spielman, R. M., Jenkins, W. J., & Lovett, M. D. (2020, April 22). Psychology (2nd ed.). OpenStax. https://openstax.org/books/psychology-2e/pages/1-introduction

OpenStax Psychology (2nd ed.) Textbook

A work team can be inefficient due to a variety of reasons. Some of the possibilities are

- Poor communication
- Comformity effects
- Conflict of interests among members

Work Team Inefficiency

The team halo effect refers to the phenomenon that when a success takes place, the team as a whole is often credited rather than individuals. However, when a failure occurs, an individual is often blamed rather than the whole team. 

Team Halo Effect

Work teams can be categorized into three basic types based on their primary function: problem resolution, creative, and tactical. A fourth significant category is the virtual team, which is distinguished by its members being geographically dispersed and collaborating through digital communication.

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