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Example of Foot-in-the-Door Technique: Smartphone and Warranty Sales

In a retail setting, a salesperson might use the foot-in-the-door technique when selling a smartphone. First, they secure the customer's agreement for a smaller, related purchase, such as a premium data plan. Having made this initial commitment, the customer is then more likely to agree to a subsequent, larger purchase, like a multi-year extended warranty.

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Updated 2026-01-15

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